Shipping policy

SHIPPING POLICY

NIGEO currently delivers to selected destinations within the GCC.

Order Processing

Orders are typically prepared for shipment after successful payment confirmation.

Processing and delivery times shown on our website are estimates unless expressly stated otherwise.

During launches, promotions, holidays, or periods of unusually high demand, processing and delivery may take longer.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on the delivery destination, order value, and available delivery method.

Delivery

Once your order has been dispatched, you may receive tracking information where tracking is available.

Please ensure that your shipping address and telephone number are complete and accurate when placing your order.

NIGEO cannot guarantee that an address can be changed once an order has entered fulfilment or shipping.

Delivery Delays

Occasional delays may occur due to courier operations, customs procedures, public holidays, weather conditions, or other circumstances outside our reasonable control.

If you experience a significant problem with your delivery, please contact us and we will assist you.

Incorrect or Incomplete Addresses

Customers are responsible for providing accurate delivery information.

Additional shipping costs resulting from an incorrect or incomplete address may be charged to the customer where permitted by applicable law.

Damaged or Missing Orders

If your order arrives damaged, incomplete, or incorrect, please contact us promptly at nigeodbx@gmail.com and provide your order number and photographs where relevant.