Refund policy

RETURN & REFUND POLICY

At NIGEO, your satisfaction is important to us. If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible at nigeodbx@gmail.com with your order number and clear photographs of the product and packaging.

Returns

For hygiene and safety reasons, deodorants that have been opened, used, or had their protective seal removed cannot normally be returned unless the product is defective, damaged, or otherwise eligible for return under applicable law.

To be eligible for a discretionary return, the product must be unused, unopened, in its original packaging, and in the same condition in which it was received.

Please contact us before returning any product. Returns sent without prior authorization may not be accepted.

Damaged, Defective or Incorrect Products

Please inspect your order upon delivery. If your item is damaged, defective, incomplete, or you receive the wrong product, contact us promptly so we can assess the issue and provide an appropriate solution, which may include replacement or refund.

Nothing in this policy limits any mandatory rights you may have under applicable consumer protection laws.

Refunds

Once an approved return or claim has been reviewed, we will notify you of the outcome.

If a refund is approved, it will be issued to your original payment method. Please note that your bank or payment provider may require additional time to process and display the refund.

Original shipping charges are generally non-refundable unless the refund results from an error on our part or applicable law requires otherwise.